Shipping policy
Dangle First currently ships orders across Canada using tracked shipping services.
Order Processing
Most Dangle First apparel is produced specifically to fulfill your order. Please allow approximately 3-5 business days for production and order processing before shipment. During product launches, holidays, tournaments, or other high-volume periods, processing may take slightly longer.
Canada-Wide Shipping
Tracked shipping within Canada is $7.99 CAD for orders under $99 CAD.
Orders of $99 CAD or more qualify for FREE tracked shipping within Canada.
Delivery times shown at checkout are estimates and are separate from our order processing time. Once an order has been transferred to the carrier, delivery times may be affected by weather, service interruptions, remote destinations, or other circumstances outside our control.
Tracking information will be provided when your order ships.
Free Winnipeg Pickup
Free local pickup is available at JNC Skate Sharpening in Winnipeg. Select Pickup during checkout to use this option.
Pickup orders are usually ready within 2-4 business days. You will receive a notification when your order is ready. Please wait until you receive your ready-for-pickup notification before visiting the pickup location.
JNC Skate Sharpening serves as a Dangle First pickup location only. Returns, exchanges, refunds, order changes, and other customer service requests are handled directly by Dangle First.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, contact us as soon as possible. We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed once an order has been handed to the carrier.
Lost, Damaged, or Delayed Orders
If your order arrives damaged or appears to be lost in transit, contact us and we will help investigate the shipment with the carrier. Please keep all packaging and provide photographs if your shipment arrives damaged.
Questions About Your Order
For shipping, pickup, tracking, or order questions, contact us at support@danglefirst.com.